On June 1 I deleted all of the email in my inbox. Well, I didn’t actually delete it, I just moved it to a folder I optimistically named “email not replied”, thinking that perhaps one day when I get some free time I’ll work my way through the folder and reply to all of the emails.
This isn’t the first time I’ve done this.
I heard an interview on NPR with one of the founders of Twitter, and he said that he does this periodically too, when he gets overwhelmed, and then he’ll email a distribution list of friends and family saying essentially “if you emailed me recently and need a reply, please email me again”. I have to say that I found this story comforting, because I’d been buying into the idea that the reason I can’t stay on top of email is because I’m lame, when in reality there are probably lots of people out there who can’t keep up on email.
So if you’ve emailed and haven’t gotten a reply then I apologize. I do intend to make a better effort going forward, we know you want answers to your questions. But please don’t take it personally, it just means that we’re overwhelmed. We’re in the process of training several new people so we can get on top of our projects a little more.
